FAQ
What types of miniatures do you offer?
We offer a wide range of miniatures. Currently, we are a licensed merchant for Flesh of Gods, The Dragon Trappers Lodge, and Claymore Miniatures. However, that does not limit you to only those creators. We can print any STL model that you may own. Please contact us to discuss printing any model that is not currently offered on this storefront.
Can you print an STL that I already own?
Yes! We do offer resin 3d printing services of your models. Please use the Contact page to inquire about your needs. You can rest assured that your models will be printed to the strict WKM standards that we are known for.
Do you provide custom painting services?
Yes, we offer custom painting services to ensure your miniatures are unique and personalized. You can choose from various painting levels and styles to suit your preferences. Please contact us to discuss miniature painting.
How can I place an order?
You can place an order directly through our website. Simply browse our collection, add your desired items to the cart, and proceed to checkout. We accept various payment methods for your convenience. If you don't see an item that you desire in the store, then please contact us so that we can meet your needs.
What are the shipping options and delivery times?
Delivery times vary based on your location and the shipping method selected. Detailed shipping information is provided at checkout. We generally ship to the continental US using USPS Priority Mail. We can also personally deliver your order if you are in the Greater Richmond area of Virginia.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on our website or the carrier's site.
What if I break a model?
While all sales are final, and no mini is unbreakable, we strive to offer top notch customer service. Sometimes shipping issues happen. If you receive a model broken in shipping, then please take pictures of the model and immediately reach out. We will do our best to make it right for you. Of course, it may be quicker and easier to just repair the model yourself. If you have an accidental break during normal use, or even abnormal use, then you can reach out and we can work with you on getting that model replaced at a possibly discounted rate for repeat customers.
Do you ship world wide?
Currently, we are only shipping to the USA. World wide shipping options can be looked into, but there may be extra fees such as duty and taxes that are currently unaccounted for. Please reach out before placing an order to be shipped outside of the USA.
What makes your models a better choice than other print services?
Most print services offer models printed at .050mm layer thickness. This is a much quicker print, but it is a lower visual quality as there simply aren't enough layers to clearly define fine details on these small models. The result is easily visible print lines (voxel lines) and an overall softer looking model. Some printers do offer prints at .030mm layer thickness. This is a bit slower, but does offer a sharper and cleaner print vs the .050mm layer thickness. WKM strictly prints at .020mm layer thickness. This is slow, but offers a very high visual quality. They will have smooth surfaces and very sharp details. This is what makes our prints stand out among the crowd. It may not be as profitable as the thicker layer prints, but we sacrifice profit for quality.
Another way to consider the layer thickness detail difference is to think of it in TV terms. Assuming the same screen size, you can consider .050mm 480p (SD), .030mm 720p (HD), and .020mm 1080p (Full HD). While that's not exact, it is a good estimate of what to expect in terms of print quality.
The next step beyond visual quality is durability. Our focus is on prints that will stand up to the abuse of being consistently handled during gameplay. Many print services will use inexpensive resins to maintain profitability. Once again, we sacrifice profitability for quality. Our resins must meet our strict quality demands in terms of durability, and visual detail. That means we use the more expensive resins and custom mixes to ensure a more durable print.
What if I don't need the extra durability?
Not everyone is in need of a durable miniature for gaming. We can print your desired model in a display resin that still offers the same high visual quality but sacrifices durability as it is much more brittle. However, this is less expensive resin and we can offer a coupon code for prints done with a display type resin. Please reach out before placing your order if you would like your items printed in a display resin at a reduced cost.